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Frequently asked Questions


 

How do I search for a particular course topic?

Here are two options for searching for courses:

1. Hover over the ‘Browse Courses’ menu listed on the gold bar near the top of our web-page. Now select your preferred course category. This will take you to a list of available offerings withing your chosen category. You may browse the entire list, or you may narrow further by typing a word or phrase associated with your preferred training topic in the search box in the top left of the page.

2. From our homepage select one of the course categories indicated on the seven (7) program tiles. This will take you to additional information regarding your chosen course category. You may select a ‘Featured Course’ by clicking on the courses tile, or you may select ‘View Catalog’ to see a full selection of offerings within this course category. You may browse the entire list, or you may narrow further by typing a word or phrase associated with your preferred training topic in the search box in the top left of the page.

How do we contact a consultant?
You can call 813.259.6010 to be connected to one of our business consultants.

I am having problems completing my registration. My browser goes to the homepage. What can I do about this?
You may need to adjust the security settings on your browser. Under Tools, locate the security tab and lower the setting to either ‘Medium’ or ‘Low.”

What are your office hours?
We are open for business Monday through Friday from 8:00am to 4:30pm except for federally recognized holidays.

What if I choose to pay by check or money order?
You may pay by bank check, money order or personal check.  If paying by personal check the check must have name and address imprinted on the face of the check.  On the memo line of your check or money order you should note the class you are paying for and/or send with a copy of your printed invoice to:  Institute for Corporate & Continuing Education,  39 Columbia Dr   Tampa, FL  33606

What is your refund policy?
Written notice must be received prior to the start date of any course in order to be eligible for a refund. Participants may substitute another individual at any time, however, CEU credit will not be awarded for substitutions after any program has begun. Refunds will not be made after the start of any program. We reserve the right to cancel activities that do not meet minimum enrollment levels or for other good cause. Activities cancelled by the College will have refunds processed in-full.